REPAIR POLICY
The Occupier is not allowed, in any circumstance, to carry any kind of repairs or modifications in the housing units or common spaces infrastructure and equipment. Should it be necessary to repair any unavoidable damage to the apartment, Xior undertakes to carry out the necessary works as soon as practicable. In case such damages result from negligence on the part of the Occupier, these costs will be charged to the Occupier alongside the monthly fee to be paid following the date the damages are detected. If the damages are minor and passible of postponement, these will be repaired after the leasing agreement ends and the costs are to be discounted from the deposit.
PERSONAL BELONGINGS
Xior is by no means responsible, under any case or circumstance, for any damage or loss regarding personal belongings of the Occupier or third parties.
RULES OF OPERATION THE ROOMS, STUDIOS, SUITES
The housing unit is intended to be used exclusively by the Occupier as such the latter cannot relinquish it, in any form, to any third party.
In general, the residents shall comply with the rules of conduct, respect the hours of silence at the building and respect any third parties´ individual property. Other residents and staff members shall also be respected. In particular, the residents shall comply with the following specific rules:
| HYGIENE, CLEANING, AND HEALTHY ENVIRONMENT | ||
| TOPICS | RULES | PENALTY FOR NON-COMPLIANCE FOR EACH OCCURRENCE |
| HYGIENE, CLEANING, AND HEALTHY ENVIRONMENT | The Occupier is responsible for keeping his/her room clean, organized, and under proper hygiene and is also responsible for keeping equipment at the residence clean, organized, and under proper hygiene. Any repair or extra cleaning following improper resident use or resulting from the violation of the referred obligations will be charged to the Occupiers. | According to the table of repair services |
| EQUIPMENT AND FURNITURE | The Occupier shall maintain the furniture of the housing unit, the common equipment, and utensils under proper conditions and inside the room. The Occupier cannot move the furniture for other spaces nor bring new furniture or equipment into the residence, and if he/she does those objects will be removed from the residence, stored, and returned to the Occupier after the end of the services agreement. | 50 € |
| It's the Occupier’s responsibility to wash and dry dishes and cutlery after their use. All equipment is to be used in a proper and civilized manner, assuming normal rules of respect and conduct towards all other residents. It is mandatory to keep all kitchen utensils in the kitchen area only (such as cups, plates, cutlery, pans, etc) as it is not allowed to take these to your room or any other common areas. | 50 € | |
| Any improper use resulting in any negative outcome in terms of the equipment's durability may result in a fine of the same value of the equipment. In case of intentional improper use, Xior will have a cause to unilaterally put an end to the service agreement expelling the responsible Occupier from the residence. | 50€ / Or replacement of the equipment´s of the same value of the equipment / Unilateral cancellation of the service agreement | |
| DEFECTS AND DAMAGES | The Occupier is responsible for identifying and communicating all defects and damages in the housing unit and its equipment at the time of check-in since he/she will be responsible for these pre-existing defects and damages at any time if they have not been properly identified. The Occupier shall inform immediately Xior staff members of any equipment malfunctioning or any problem in the facilities and must ensure the safety of the housing unit and the whole residence by not performing any action that may lead to an unsafe outcome. |
According to the table of repair services |
| OUTSIDE VISITORS |
Outside visitors can only be at the residence between 8h00 and 23h00, or with express authorization from Xior. The resident who brings visitors to the residence is responsible for their actions and must follow these rules: - Direct Family Visit - Can stay for 1 week, if you wish to stay longer you pay an extra €50.00 per week. - Friend Visit - Can stay 3 days, if you wish to stay longer you pay €100.00 per week (or €25.00 per extra day if you stay 1 or 2 days longer). - Visits maximum 1 per month All visits must identify themselves. After 23h00 the residence is for the exclusive use of its residents (unless already registered during the day). |
According to the period of the stay |
| SECURITY | The Occupier must refrain from taking any action that could pose a threat to the residence or to the property of any of the Residents. These actions include sharing the access code of the housing unit with strangers, letting visitors enter the room, leaving the room open, and not closing windows and doors properly. | 100 € |
| INSPECTIONS | The Occupier shall allow Xior or its duly authorized representative to visit the premises, housing unit included, at any time during the Services Agreement period and at the end of this period to verify that the Resident has kept the premises in a generally good condition and to verify that the property is being returned at the end of the Service Agreement in the same condition as it was received. The Occupier will compensate Xior for any damages, except for proper wear resulting from normal and prudent use. | According to the table of repair services |
| ROOF | It is strictly forbidden for Occupiers or visitors to climb to the building’s roof or use the stairs that access it. Any damage caused to the roof will also be charged to Occupiers. Any incident caused by an Occupiers or visitor while at the roof or at the roof's access stairs is the responsibility of the resident. | 100 € |
| HANGING CLOTHES | Hanging clothes for drying purposes is only allowed in the cloth hangers designed for that purpose in the laundry room. It is strictly forbidden to hang clothes in any common space beside the laundry room. | 10 € |
| NOISE | Between 7h00 and 23h00, overall noise at the residence must be moderate in a way that enables a good environment for studying or social interaction. Between 23h00 and 7h00 it is strictly forbidden to make noise thus respecting the rest of the Residents. In case one of the residents makes a request for another resident to moderate the level of noise, the resident shall abide by the request thus respecting the right of the said resident to feel comfortable at his place of residence. | 50 € |
| FIRE RISK | Candles, flammable materials, or another type of flame-producing equipment are not allowed at the residence. It is strictly forbidden to cook in any area not designated for such a purpose. Lighting fires are obviously forbidden. It's forbidden to cover, touch, or move the fire detector types of equipment. | 50 € |
| PETS | It is strictly forbidden to have pets in the housing units. | 100 € |
| SMOKING | This residence has a strict non-smoking policy in all the building areas. | 50 € |
In case of Non-compliance with the stated rules above, according to the severity of the violation, non-compliance with the rules may originate a warning call from someone of the cleaning team or operational team of Xior and/or a loss of the rights given to the resident by this terms or by the service agreement, including the eviction from the building and the cancelation of his service agreement.
RULES OF OPERATION THE COMMON SPACES OF XIOR
The residents are responsible for the proper use of the spaces and equipment available at the residence and will have to compensate Xior in case this does not happen. In case there is any damage in common equipment which cannot be attributed to any of the residents, all residents are held accountable. Xior will provide a daily cleaning service of all common spaces, except for Sundays and public holidays. For such cleanings to happen, all residents shall provide access to the unit/common spaces, equipment, and furniture. All residents must clean the common spaces after using them, especially the kitchens, sculleries, studying areas, restrooms, the laundry, the exterior deck, and all remaining areas.
GENERAL RULES
- You cannot enter the residence drunk
- You cannot enter the residence under the influence of narcotics
- Personal belongings cannot be placed in corridors, accesses, and common areas (carpets, furniture, shoes, suitcases, bags, garbage, etc…)
- You cannot play any sports in the residence corridors
- Violent acts are totally unacceptable and will not be tolerated
Failure to comply with the given rules rises to unilateral termination of the contract without refund of amounts paid. By booking a room, you are immediately agreeing with all terms in this document.
Last revision on: Feb, 2024